Verizon is using AI to improve call center performance
Verizon told us how they are deploying AI in their call centers A VP said that the AI helps staff learn how to best deal with customer calls Apps include a live call transcription and a virtual assistant MOBILE WORLD...
NTT DOCOMO and D-Wave improve network with Quantum Optimization
D-Wave Quantum Inc. (NYSE: QBTS) (“D-Wave” or the “Company”), a leader in quantum computing systems, software, and services and the world’s first commercial supplier of quantum computers, and NTT DOCOMO Inc., Japan’s largest mobile phone operator with over 90 million...
5 Ways to Improve Your Next Target Shopping Spree
It’s a common experience: You go to Target for one thing, and you end up buying a bunch of other stuff, too. Target is an attractive shopping destination for so many people because of its affordability, convenience and variety of...