Posts tagged with: centers

Intermedia’s new AI tool will provide real-time insights for contact centers

Intermedia Cloud Communications, a provider of intelligent cloud communications, collaboration and customer engagement solutions, announced the launch of AI Supervisor Assist — a powerful new capability designed to help contact center leaders act in real time, while calls are still...

Here’s how utilities are thinking about nuclear power for data centers

Utilities are eyeing small modular reactors as a way to boost grid capacity in the face of rising demand from data centers and industry SMRs offer greater siting flexibility than traditional nuclear plants but still have stringent permitting requirements Most...